Removing deprecated IP block
Many years ago, we were assigned the IP address block 64.238.220.0/23 by one of our upstream network providers. We officially deprecated the use of that block way back in 2008, and we will be returning...
View ArticleScheduled maintenance November 22 and December 15
We are scheduling two maintenance windows in the next month to move some equipment: Date: November 22nd, 2010 Window: 9am to noon UTC (4am to 7am US Eastern, 1am to 4am US Pacific) Affecting: MySQL...
View ArticleA small billing error corrected
A few days ago, we noticed a tweet from one of our members mentioning that he had been charged twice in one day for his MySQL process, but that he didn’t plan to look into it. We, however, did. What we...
View ArticleSecurity flaw with login corrected
One of our members informed us a couple of days ago that due to a strange combination of actions and circumstances, he hit a flaw in our login system that enabled him to access the membership of...
View ArticlePHP 4 and Apache 1.3 end-of-life
This is just a short announcement to let people know that both PHP 4 and Apache 1.3 are well past their supported lifetimes from the developers. We’ve been maintaining them internally (updated as...
View ArticleWelcome SOPA Refugees
We have seen a massive surge in signups (something like 15x usual) over the past couple of days and I think most people can figure out why. Welcome to all of the people voting against SOPA. (If...
View ArticleDomain pricing increase effective Jan 15
As previously pre-announced via our status feed, the cost of domain registrations will be going up on January 15th, 2012 from $8.99/year to $9.49/year. There’s really not much to add other than that....
View ArticleSOPA blackout option
If you want to participate in the SOPA/PIPA blackout, we’ve got your back. We’ve added a UI option on the site info panel for each site that, if enabled, will make your site look like this. If you...
View ArticleMySQL upgrades and pricing changes for extremely large processes
We will be making two changes to our MySQL service offering, one of which will be related to the pricing of large processes, and one related to upgrading the version (and distribution) of MySQL we use....
View ArticleIPv6, SSL, scheduled tasks, storage discounts & bulk bandwidth
We have quite a few feature announcements to bring you this holiday season. We’ve added support for several features, some of which have been requested for years like IPv6, SSL, and scheduled tasks...
View ArticleClik here to view.
PHP 5.4, PHP 5.5, and Apache 2.4
We are finally officially announcing that PHP 5.4 and PHP 5.5 are available to all members. In the past, we have offered “Fast” and “Flex” versions of PHP for people with different needs. That’s no...
View ArticleCGI/ssh Upgrades
We’re officially introducing three new realms for CGI and ssh, not only to help us stay up to date as CGI languages evolve but also to let us better meet the needs of different members who want...
View ArticleClik here to view.
Member support: points out, subscriptions in (Updated 2014-02-15)
Back in 2009, we changed our support from a “best effort” model to an experimental “pay per use” option where people purchase a block of support points and then we charge a variable number of points...
View ArticlePrice cuts, more security and recovery options
We’ve made a few changes lately that we want to make sure everyone knows about. Bandwidth pricing has been radically revamped (downward) Storage pricing has been slightly tweaked (downward) Revamped...
View ArticlePost-mortem report of Saturday’s file server failure
On Saturday, March 29 at about 4pm US Eastern time, we rebooted one of our file servers that hosts content for member sites. It experienced a critical hardware failure and did not come back online. It...
View ArticleSoftware updates… update
We’ve released some software updates that bring new options for both PHP and CGI. PHP 5.5 is upgraded from beta to stable, a PHP 5.6 developer preview is available, and new stable-track and beta realms...
View ArticleAutomatic file server upgrades
As most of our members are aware, one of our older file servers, f5, has been causing intermittent problems. The time has come to move the sites still using it to newer, faster, more reliable...
View ArticleImproving support and how we talk about it
Looking back, it’s hard to believe we’ve been using our new subscription-based support system for almost eight months. Wow, time flies. Overall, we’ve been very happy with this change. We really enjoy...
View ArticleMore power, more control, more insight, less cost.
We’ve made some very big changes to the fundamental nature of our service. We now support persistent processes and delegating requests for your site to those processes using HTTP, SCGI, or FastCGI....
View ArticleClik here to view.
Domain registration updates
We have a few small updates to announce with respect to domain registration. There will be some small price changes, both up and down. We are also adding support for registering some of the new...
View Article